Privacy Policy

Privacy Policy

Introduction

Welcome to PrimePlay ("we," "our," "us"). Your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access https://primeplayapp.com and use our services.

By using PrimePlay, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, phone number, and account details.
  • Payment information (processed securely by third-party providers, never stored on our servers).

Usage Data:

  • IP address, device details, browser type, pages visited, and streaming activity.

Cookies & Tracking Data:

  • We use secure tracking technologies to enhance user experience and improve services.

2. How We Use Your Information

We use your data for:

  • Providing and improving our streaming services.
  • Personalizing recommendations and enhancing user experience.
  • Processing payments securely via trusted payment gateways.
  • Detecting and preventing fraudulent activities.
  • Sending service updates, newsletters, and promotional materials (you can opt-out anytime).
  • Complying with legal and regulatory requirements.

Data Retention

We store personal data only as long as necessary for legal, security, and operational purposes.

3. How We Protect Your Data

We implement strong security measures to safeguard your data:

Encryption:

  • All sensitive data is encrypted using AES-256 for storage and SSL/TLS for secure transmission.

Access Controls:

  • We enforce multi-factor authentication (MFA) for account security.
  • Passwords are hashed & salted before storage using secure algorithms.

Fraud Prevention:

  • We monitor for unauthorized access and suspicious activities.

Despite these security measures, no online platform is 100% secure. Users should create strong passwords and never share login credentials.

4. Third-Party Sharing & Privacy Protections

We do not sell your personal data.

However, we may share data with:

Payment providers (to process transactions securely).
Legal authorities (if required by law).
Advertising partners (non-personally identifiable data only, with opt-out options).

Opt-Out Options:

  • You can disable targeted advertising via your privacy settings.
  • Marketing emails can be unsubscribed anytime.

5. Your Rights & Choices

You have full control over your personal data:

Access & Update: Modify your information in Account Settings.
Opt-Out: Unsubscribe from marketing emails anytime.
Cookie Preferences: Manage cookies in browser settings.
Account Deletion: Request permanent account deletion by contacting support@primeplayapp.com.

6. Children’s Privacy & Parental Controls

PrimePlay is not intended for users under 13.

If we accidentally collect minor data, parents can request immediate deletion by contacting us.

Parental Controls Include:

Age restrictions on content.
Account-level access controls.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here. Continued use of PrimePlay after updates means acceptance of the new terms.

Contact Us: For privacy concerns, email support@primeplayapp.com.